“Our company is undergoing the greatest transformation in its history”,
With these words, Format Express Leader manager Nicholas Undurraga noted the change Walmart is making in our country, especially with the opening The first store 100% self-service,
Housing unique in Latin America and the United States, is located on the avenue of Los Leone with Bilbao, in the Providencia district. Until now, weeks after opening its doors, the answer was “very good,” in his opinion.
“This is the first self-service store not only in our country, but also in all Walmart stores in Latin America and the USA,” Undurraga said in an interview with Diario Financiero.
In his opinion, his location was key, as he has a “diverse” clientele, which helps to understand behavior observation consumers of different profiles.
However, in Chile, self-service rates are focused only on option express multinational so hypermarkets are not considered presently
In spite of this, human personnel from these enclosures will not be in dangersaid Undurraga.
(In the Lider de Los Leones Express) There were no changes in the distribution of the premises, precisely because the excellent response of our customers made us strengthen other tasks within the framework of the operation, ”he said.