Tuesday , November 12 2019
Home / canada / Epic Games responds to complaints regarding the Fortnite Xbox One S package

Epic Games responds to complaints regarding the Fortnite Xbox One S package



Epic Games introduced an update for fans who purchased the Xbox One S Fortnite Bundle after many users complained that the company had falsely advertised what was included.

The problem with the Fortnite Xbox One S Bundle began when users who bought the package noticed that the text booklet that came with the package indicated that there was a download code for downloading the “full game”, but this code was only for Battle Royale mode that you can already download for free. Save the World was not enabled.

The post has gained much popularity in r / XboxOne, since users complained that Epic / Microsoft falsely advertised what was included in the kit. The post on Reddit was entitled "The Xbox One Fortnite package states that it comes with a “full game” from 2000 vbucks and is advertised as such, but it does not come with a full game. This is literally the download code for the game, which is already free. (Battle Royale) What happened to these Microsoft / Epic sketchy tricks? " and the message was on the first page of subreddit.

Here's a look at the advertising text in the kit, which reads: "Full game + add-ons for the game"

Epic Games has now responded to user complaints and said that all users who purchased the kit and bought the code for the Eon Cosmetic Bundle will receive the program “Save the World in Fortnite” for free.

In addition, Epic claims that those who claimed the Eon Bundle, but have already acquired the Save the World mode, will receive 2000 V Bucks added to their account.

Epic Games full answer:

We agree that the messaging on the Xbox One S Fortnite Bundle was unclear and therefore we will provide free access to the Save the World program to those who purchased this kit.

We are going to start identifying players who have claimed the Eon Bundle and will provide access to the Save the World program to their accounts. We will also ensure that all future players applying for the Eon Bundle are given access to the Save the World program in the future.

If you have already purchased Save the World and received the Eon Bundle package, we will provide you with an additional 2000 V-bucks.

We hope to receive an update on the exact timing of payments soon.

A SOURCE: Reddit


Source link